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YELP! Reviews

Re/Dress NYC


@ReDressNYC

Shipping & Delivery

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We are now shipping to Canada as well as the US.
After testing out our shipping to Canada, we will ship to other international locales.

What are your shipping rates?
 
We have two flat rate domestic (contiguous US states) shipping options coming from our fulfillment center in Ohio through FedEx:
$8 - Ground: Delivery typically in one to five days, Tuesday-Saturday.
$16 - Second Day Air: Delivery by the end of the second business day, Monday-Friday.

 
All orders must be received by 10 a.m. EST to ship that day.

If received after 10 a.m., such orders will ship the following business day, Monday-Friday (excluding holidays). Please note FedEx does not deliver expedited (2day) orders on weekends.
 
What delivery options are available for non-contiguous US states and territories?
 
We ship via USPS for all Alaska, Hawaii, Puerto Rico, the US Virgin Islands, and APO/FPO orders.

We offer two flat rate delivery options – $8 for Ground shipping and $16 for Second Day Air.

SHIPPING TO CANADA

We ship to Canada using FedEx Ground, and the cost of shipping is determined by your address. Once shipped from our fulfillment center, international packages usually take 10-12 business days for delivery. Still, be aware that delays in customs are becoming increasingly common. Packages may take longer to get to international destinations, and unfortunately we cannot control or prevent this type of delay.

Additionally, you may be responsible for import taxes or other customs fees for your package which are not included in your Re/Dress online order. These fees are calculated by customs officials, and are difficult to estimate prior to shipment. While we take steps to minimize or eliminate the cost of importing for our customers, we cannot provide inaccurate information to customs officials.

If you have any questions regarding our online store or online products, please contact us at [email protected] or by phone at (800) 328-1517.